Last updated: July 2026
Credits added to your wallet via UPI top-up are reviewed and approved manually before being applied to your account. Once approved and applied, credits are used to pay for PDF exports and are non-refundable except as described below.
If a submitted top-up request is rejected (for example, due to an invalid or unverifiable payment screenshot), no credit will be applied, and you should contact us via the Contact page with your payment reference for resolution.
If a PDF export fails due to a technical fault on our end after a credit has been deducted, the deducted credit will be reversed to your wallet balance.
Unused wallet balance does not expire, but is non-transferable between accounts and is non-refundable to your original payment method — it may only be used for future PDF exports on the Platform.
For any billing dispute, contact us via the Contact page with your account email and the relevant transaction details.